Return Policy

Items must be returned within 30 days from date of purchase in the same condition as received. A 15% restock fee applies to orders that were shipped free. If you opt to pay your shipping there is no restock fee applied to orders returned. 

If returning your item please email us at sales@fullmoonloom.com for the Return Authorization Form to include with your return so that we may properly process your refund. Please note that Full Moon Loom is not responsible for how color is portrayed on customer monitors, tablets or mobile devices. We are happy to answer any questions you may have regarding color before you make your purchase.