Full Moon Loom | Policies

Full Moon Loom policies and contact information.

Privacy Policy
Our Pledge to You, Our Customer

Full Moon Loom respects your privacy. Full Moon Loom does not sell, rent, or loan any identifiable information regarding its customers to any third party. Any information you give us is held with the utmost care and security, and will not be used in ways to which you have not consented.

When you purchase products from Full Moon Loom or register for any Full Moon Loom services, you may choose to be on our list to receive e-mail regarding updates about special offers, new products, and new services. If you do not wish to receive e-mail updates, please unsubscribe.

Use of Information

Full Moon Loom will not collect any personal information about individuals except when specifically and knowingly provided by such individuals. Examples of such information are: name, postal address, e-mail address, phone number, birthdays, and product commentary.

Cookies

Full Moon Loom uses a feature of your Internet Web browser called a "cookie" to assign a unique identification to your computer. Cookies are files that your Web browser places on your computer's hard drive. Full Moon Loom creates and then uses these cookie files to track your clicks as you go through the Full Moon Loom Web site.

Full Moon Loom only uses cookies to keep track of items you put into your shopping cart, to tell us whether you have visited Full Moon Loom previously, and to help us determine whether you came to Full Moon Loom from a particular Internet link or banner advertisement.

Cookies cannot be used by Full Moon Loom to retrieve any personal information about you unless you have previously purchased from or registered with Full Moon Loom. Full Moon Loom does not and cannot use cookies to retrieve personal information about you from your computer unless such information was knowingly and willingly provided by you.

If you have further questions about Full Moon Loom's privacy policy, email us.

Security

Full Moon Loom operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

Opt-Out Policy

We give users options wherever necessary and practical. Such choices include:

Opting not to register to receive our electronic newsletters.

Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users

Your Consent

By using this site, you consent to the collection and use of this information by Full Moon Loom. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Return / Exchange Policy

We offer a 30 day money back guarantee on your purchase price if you are not satisfied. Item must returned within 30 days from date of purchase in same condition as received. Exchanges must be exchanged within 30 days from date of purchase. Shipping fee on exchanges will apply. If you are returning / exchanging your item please email us for the return / exchange form to include with your return.

Contact Information

Full Moon Loom
167 Stoneham Road
Wakefield, NH 03872

(603)522-6704

fullmoonloom@mindspring.com

Satisfaction Guaranteed

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